Frequently Asked Questions Joined: 7 Dec 2008 Posts: 687 Location: Near Penrith on a farm. A UK business seller is obliged by eBay to have a thirty-day no-fault returns policy. powered by Microsoft News. When I sell or buy an item I know I am dealing with people based all over the world. The eBay Money Back Guarantee protects you in case you do not receive your item, or if the item is not as described in the listing. I have raised a case through ebay money back guarantee and logged the return postage tracking. For all the details of how the eBay Money Back Guarantee works, please see our full policy guidelines below. If the listing says something is included, both pictures and descriptions, but then it’s delivered and isn’t what you saw in the listing you can open a case with Ebay to return the item and get a full refund. Re; ‘eBay Money Back Guarantee protects you in case you do not receive your item or if the item is not as described in the listing. When they started out in 1995, nobody would have imagined that eBay would become a success story and a multimillion-dollar business operating in roughly thirty countries. Show only OP | 13 Apr 2017 at 13:15 #1. matthewwhitton. Ebay Money Back Guarantee created by sam fernandez on Dec. 10, 2020 eBay user billc7462. You'll get your money back. Returns are part of selling on eBay whether sellers advertise that they accept them on a listing or not. For all the details of how the eBay Money Back Guarantee works, please see our full policy guidelines below. I have heard stories of scammers doing this through ebay with mobile … You can get a refund on eBay under the company's Money Back Guarantee. In some situations, such as when a seller is suspended for fraud, we may open a request and make a decision on behalf of the buyer. Not only do they offer free delivery, they are one of the only online retailers with over 3500 collection points across the UK. msn back to msn home money. With eBay’s money back guarantee, you can be assured all your transactions will be safe due to their seller protection plan. Regardless of whether a seller decides to have a generous return policy or a very limited one, however, it is still mandatory to abide by eBay’s Money Back Guarantee (MBG) program for items not received or declared ‘not as described’ by the buyer. This includes situations in which a seller is suspended for fraudulent activity. The eBay Money Back Guarantee is not a product warranty, and does not replace your Australian Consumer Law rights. The phone was shipped from uk to Ireland. I'm looking to buy a used machine for around $5,000 if it comes non-working what's the process for getting my money back. Under eBay’s Money Back Guarantee, a buyer can ask eBay to intervene if their purchase doesn’t arrive or isn’t as described, and the seller doesn’t offer resolution within a week. This was launched last year, and promises to refund the buyer with the cost of … Archive View Return to standard view. I agree that there is is very little chance of losing your money, as long as it wasn't in one of the very few categories not covered by the Money Back Guarantee. It also encourages buyers to buy with the assured satisfaction and quick response they expect from a trusted retailer. eBay's money back guarantee and returns policy. However I cannot get ebay to refund the money. eBay's Money Back Guarantee may inspire confidence in shoppers and thereby boost sales on the marketplace, but a recent article in UK Newspaper the Guardian says the way eBay enforces the policy is not always fair to sellers. On one of the 'bailiffs are coming' type programme they were collecting a court debt from a buyer over an engine bought on eBay and returned under the eBay money back guarantee. Hearing about other people’s rip off stories can be boring so I will make it as short as possible. 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